Orders dispatched next day once approved

Terms & Conditions

Products purchased: 

By placing an order for any product purchased via AMS Pharma you are formally agreeing that you have undertaken sufficient certified training which accredits you to be able to administer this product safely & effectively, are appropriately insured and take full professional responsibility for your competence. You are also formally confirming you will not purchase any products from AMSPharma that you are not qualified to use. 

RETURNS / FAULTY GOODS 

If you receive a faulty, incorrect or unfit for purpose product, Please do NOT dispose of the product. If the product is disposed of we will not be able to refund or replacement the product. We ask for you to contact our office immediately in which we can advise the next step. 

We are unable to accept returns, unless deemed faulty, incorrect or not fit for purpose. Once products have left our supply chain, we are unable to assure products are of acceptable quality and have been stored as per manufacturer’s advice. In the interests of patient safety, returned products would not be able to be re-sold. Apologies for any inconvenience caused. 

Cancellation Policy 

There is a minimum 24 hours’ notice required for cancellation of products or services required. Notification for instance, in person, via email or via telephone, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a £30 charge to cover any subsequent administrative expenses. 

In using this website you are deemed to have read and agreed to the following terms and conditions: 

The following terminology applies to these Terms and Conditions. Privacy Statement and Disclaimer Notice and any or all Agreements; “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Companies Terms and Conditions. “The Company”, “Ourselves”, “We”, and “Us”, refers to our Company. “Party” and “Parties” refers to both the Client and ourselves or either the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings or a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of the provision of the Companies stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same. 

Complaints procedure 

If you would like to make a complaint please contact us at amspharmauk@gmail.com. All complaints will be ultimately reviewed by the company directors/superintendent. 

Disclaimer 

Exclusions and Limitations 

The information on this website is provided on a “as is” basis. To the fullest extent permitted by law, this company: 

  • Excludes all representations and warranties relating to this website and its contents or which is or maybe provided by any affiliates or any other thirds party, including in relation to any inaccuracies or omissions in this website and/or the Companies literature. 
  • Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. 
  • Any discrepancies with orders should be reported within 7 days (of order date). This should be reported to our office via email amspharmauk@gmail.com 

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected. 

Payment 

All major Credit/Debit Cards and BACS transfer are all acceptable methods of payment. Our Terms are payment in full prior to our products/ services being sent/carried out. 

AMS PHARMA do not store any credit card details on our servers. All payment transactions by credit / debit card are processed by our secure gateway Stripe.